Two of my clients who were due to return home from Venice to Dublin  on Saturday morning. When they got to the airport, the flight had been cancelled and there were no reps around to assist at all, just local ground handling staff who said they couldn’t help. I got a call just after 8a.m, [...]

My hubbie & I are currently away for 2 nights to celebrate our 10th wedding anniversary. Up until yesterday afternoon I was cancelling but after a chat from my wonderful TC buddy Elaine Obrien I decided to go! I’ve been in contact (as everyone has) with my clients away and due to travel, one guy [...]