You will have heard the news about the devastating earthquake and tsunami that has struck Japan.

Regretfully the earthquake has resulted in the loss of life and our thoughts are now with those whose loved ones have been lost or injured.

We do have customers in location and our first priority is to make sure our customers are safe. We are also contacting customers that are due to travel shortly.

Our Head Office helpdesk team are controlling the situation. However if you know of anyone in Japan or in the Asia-Pacific area who needs help with their travel arrangements, or anyone you know that might be concerned about their future travel plans then please contact your local Travel Counsellor.

Travel Counsellors are available 24 hours a day, 7 days a week to assist with your travel plans.